Writing a letter of complaint

Hello again,
This week we’re going to work on a letter of complaint. You’ll find the text and the exercises here:
If you have any comments or other feedback, it’s best to contact me through the blog at
or I can be tweeted as grammarteacher .
I intend to start sending out some more business expressions activities. If you want those, please sign up using the form on the page
Have a good week.
Pearson BROWN
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Comments • [comment feed]

Gravatar 1

Dear Mr Pearson BROWN,

As an english learner,I am very grateful for what you have done to help us learn more about business letter writing.

But I think there is a little spelling mistake in the lesson–”Bonus English Lessons -a complaint “,specifically speaking,in this sentence–”complementary tea or other refreshments were provided by your staff as I waited”.I think the word “complementary” should be replaced by the word “complimentary” so that the sentence can truly make sense.

However,this is merely my personal opinion.I am not sure it is right or not.So,would you kindly give me your feedback as soon as possible?

I am looking forward to hearing from you.

Yours faithfully

Stephen

Comment posted by Stephen on October 14th, 2009
Gravatar 2

Hello, Pearson,

Firstly, I’d like to thank you very much for your excercises, I find them very helpful in improving my English. But I’ve noticed there was something wrong with the last activity (the second exercise to be exact), the percentage of the correct answers is not adequetly calculated. I hope you’ll check the software and everything will be OK again.
Thanks again for your work.
Have a nice day,
Maria.

Comment posted by Maria on October 14th, 2009
Gravatar 3

Stephen,

You see both spellings here in the UK. ComplEmentary suggests the idea of a supplement to a service and complImentary suggests the idea of a free service. I’ve checked it out and seen that the normal US collocation is complImentary drinks.

Pearson

Comment posted by admin on October 14th, 2009
Gravatar 4

Thank you so much for your email, I’m waiting for your next lessons.

yours sincerely
alborz

Comment posted by alborz on February 15th, 2010

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